Health Care

Pursuant to the contractual obligations with the HZZO (Croatian Health Insurance Fund), the Region’s health institutions provide services both for national and foreign tourists staying in the area of the Region of Istria. Should the need for immediate medical assistance be required, all tourists are entitled to health care under the same conditions as Croatian insured parties provided they have a valid European Health Insurance Card (EHIC). Domestic tourists can access health care if they have a valid HZZO card. The following text provides information on the conditions and ways of access to health care for tourists.

* In case of life-threatening emergencies or serious health-affecting conditions, call 194 for emergency medical assistance

(sudden breathing difficulties, choking on a foreign body, cardiac and respiratory arrest, loss of consciousness, sudden chest pain, spasms (convulsions), speech difficulty, weakness or paralysis of a part of the body, facial distortion, traffic accident injuries and other sudden injuries (falls from height, gunshot wounds), abnormal bleeding, electrical and lightning injuries, hypothermia, heat stroke, drowning, medicine poisoning).

In the event of acute events occurring outside the working hours of tourist medical clinics or family doctors, emergency care is provided 24/7 by medical clinics at branch offices of the Istrian Region’s Institute for Emergency Medicine.

The location of the medical clinics of the emergency healthcare service in Istria as well as all additional information can be found on the website of the Istrian Region’s Institute for Emergency Medicine https://zhmiz.hr/.

* In case of acute illnesses and non-life-threatening conditions…

(conditions for which you would normally see your doctor, such as airway inflammation, viral infections, high fever, minor burns, minor accidents, abdominal pain, back pain, etc.)

…contact a doctor for help using the Istrian Health Centres website information or visiting a tourist medical clinic.

You can find information about the nearest doctors (GPs), their contact details and addresses, including working hours, on the Istrian Health Centres website www.idz.hr (under ‘Ispostave’).

Tourist medical clinics are organized in Poreč, Rovinj, Labin, Pula and Umag in the main buildings of the Istrian Health Centres branch offices. All information about the operation of tourist medical clinics can be found on the Istrian health centers website www.idz.hr which is updated daily.

On weekdays and Saturday mornings, tourists are received by the GPs also in the branch offices of the Istrian health centers.

* If you need the services of a paediatrician, gynaecologist or dentist, you can find their contact information on the Istrian Health Centres’ website.

You can find information about the nearest paediatricians, gynaecologists and dentists, their contact details and addresses, including working hours, on the Istrian Health Centres website www.idz.hr (under ‘Djelatnosti’).

On weekends and public holidays, a paediatrics and gynaecology emergency clinic are on duty at Pula General Hospital, Santoriova 24A.

* If a patient has completed a medical examination and needs to be admitted to hospital…

Pula General Hospital, situated in Santoriova 24A in Pula, manages emergencies requiring urgent diagnostic workup or urgent treatment through an emergency system comprising the Comprehensive Emergency Hospital Admission Service and the emergency clinics of the following units: Paediatrics, Gynaecology, Infectiology, Psychiatry as well as Laboratory, Transfusion and Radiological Diagnostics.

Hospital units that DO NOT provide emergency examinations are: Dermatovenerology, Physical Medicine, Nuclear Medicine, Pathology and Cytology.

For further information, visit www.obpula.hr.

* If a patient needs an out-of-hours pharmacy, all relevant information can be found on the Istrian Pharmacies website.

The Centar Pharmacy, Giardini 14, Pula, is open 24/7 (on duty at night-time). Working hours and addresses of all other pharmacies can be found on the website www.istarske-ljekarne.hr.

* If you need emergency services in the field of epidemiology and microbiology, or emergency disinfection, disinsection and rat extermination, call 112 for information about services on duty.

For further information, visit the Istrian Region Public Health Institute website www.zzjziz.hr.

* Patients with injuries of the locomotor system, cuts or suspected bone fracture can also receive treatment at the Martin Horvat Hospital in Rovinj.

The Martin Horvat Hospital in Rovinj operates a medical clinic for traumatology of the locomotor system, which is open every weekday from 8:00 am to 3:30 pm. Contact numbers: +385 52 811 011 or +385 52 537 126
For further information, visit: www.bolnica-rovinj.hr.

Health services for tourists provided by private tourist medical clinics in the Region of Istria Summer 2024

* In case of acute illnesses and non-life-threatening conditions you can also contact a private tourist medical clinic.

Terra Medica Clinic – Tourist Medical Clinic

Open from 01/04

Amfiteatarska 8, Pula
+385 98 410 680
+385 98 212 104
info@terramedica.eu
https://terramedica.eu

Home visit
Every day 08:00 – 22:00

Health 4 U

Open from 01.06. — 15.09.

Every day 17:00 — 21:00

Avenija Punta Verudela Pula
+ 385 52 332 908
+ 385 99 4420 202
zlata.jurgec@gmail.com

Home visit
Every day 09:00 — 21:00
+ 385 99 4420 202
zlata.jurgec@gmail.com